Terms and Conditions

Website Terms and Conditions for Printing Services

Effective Date: 25.03.2025

These Terms and Conditions (“Terms”) govern your use of the Gaming Layouts website (the “Website”), including the printing services provided through the Website. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

1. General Information

1.1 Company Information:
Gaming Layouts, with its principal place of business located at Ashford,Kent, provides online printing services for custom designs, fabric printing, and related products.

1.2 Acceptance of Terms:
By using our Website, placing an order, or submitting your design, you agree to these Terms and Conditions, along with our Privacy Policy and any additional guidelines or rules that may be posted on our Website.

2. Services Provided

2.1 Printing Services:
We provide various printing services, including but not limited to custom fabric printing, large-format printing, and promotional product printing. These services are available for a range of materials, including fabrics, banners, and promotional items.

2.2 Customisation:
Customers can submit their own designs for printing or select from pre-designed templates. We may offer additional services such as logo integration, color matching, and other customizations based on the chosen product.

2.3 Proofing and Approval:
Before proceeding with the final print, we will send a proof to you for approval. Printing will not begin until you approve the proof. It is your responsibility to ensure that the proof matches your expectations, including layout, text, colors, and design details.

3. Customer Responsibilities

3.1 Design Submission:
You are responsible for ensuring that any design or artwork you submit to us for printing is original, free of third-party rights, and compliant with applicable laws. You may not submit content that is unlawful, defamatory, infringing, or offensive in any way.

3.2 File Formats and Specifications:
To ensure the best print quality, you must submit files in the appropriate formats as specified by us. If your file does not meet the required specifications, we may contact you to request an adjustment or charge a fee for reformatting.

3.3 Accuracy of Information:
You are responsible for providing accurate and complete information during the ordering process. This includes, but is not limited to, correct shipping addresses, contact information, and product specifications.

4. Order Processing and Payment

4.1 Order Confirmation:
Once your order is submitted, you will receive an order confirmation via email. This confirmation will include details of your order, such as the selected product, design specifications, and estimated delivery time.

4.2 Payment Terms:
Payment is due in full at the time of order placement unless otherwise agreed. We accept payment via credit card and BACS transfer. All prices are in GBP and include applicable taxes unless otherwise stated.

4.3 Order Changes or Cancellations:
If you need to modify or cancel your order, please contact us immediately. Once your order enters production, changes or cancellations may no longer be possible.

4.4 Production and Shipping Times:
We will make every effort to process and ship your order within the stated time frame, 5-7 days. However, production and delivery times may vary depending on the complexity of your order, availability of materials, and shipping destination.

5. Shipping and Delivery

5.1 Shipping Charges:
Shipping costs will be calculated at checkout based on your location and the size of the order. You will be notified of the shipping charges before completing your purchase.

5.2 Delivery Times:
While we strive to meet estimated delivery dates, delivery times may vary. We are not responsible for delays caused by third-party couriers or factors beyond our control.

5.3 Damage or Loss in Transit:
If your order is damaged or lost during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and may offer a replacement or refund depending on the circumstances.

6. Quality Assurance and Returns

6.1 Quality of Printing:
We strive to produce high-quality prints, but due to the nature of printing processes, minor color variations or imperfections may occur. We do not guarantee an exact color match to proofs or digital screens.

6.2 Returns and Refunds:
Due to the custom nature of our services, we do not accept returns or offer refunds unless the product is defective or materially different from the approved proof. If you believe your order has a defect or error, please contact us within 1-2 days of receiving your order for assistance.

6.3 Damaged Goods:
If you receive damaged goods, please contact us within 1-2 days with photographic evidence of the damage. We will assess the situation and, if applicable, issue a replacement or refund.

7. Intellectual Property

7.1 Ownership of Designs:
You retain ownership of any intellectual property rights associated with the design you submit. However, by submitting your design to us, you grant us a non-exclusive, royalty-free license to use your design for the purpose of completing your order.

7.2 Copyright Compliance:
You are responsible for ensuring that the designs and artwork you provide do not infringe on any third-party copyrights, trademarks, or other intellectual property rights. You agree to indemnify and hold us harmless against any claims or legal actions arising from your use of infringing content.

8. Limitation of Liability

8.1 No Warranty on Design Accuracy:
We make no guarantees regarding the accuracy or suitability of your submitted design for printing. It is your responsibility to ensure that the design meets your expectations before approval.

8.2 Liability Limitation:
To the fullest extent permitted by law, our liability for any damages related to the printing service is limited to the amount paid for the specific order. We are not liable for any indirect, incidental, or consequential damages.

9. Privacy and Data Protection

9.1 Privacy Policy:
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the revised Terms will take effect immediately upon posting. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England. Any disputes arising out of or in connection with these Terms shall be resolved through [mediation/arbitration] or in the competent courts of England.

Contact Us:
If you have any questions or concerns regarding these Terms, please contact us at:
Gaming Layouts, Ashford, Kent, kate@gaminglayouts.co.uk, 07960582721